【5000mAh All-Day Battery】：With a powerful 5000mAh battery, this tablet delivers all-day use—stream videos, make calls, browse, or study without frequent charging. Perfect for travel, work on-the-go, or kids’ screen time, it keeps up with your busy lifestyle.
【Mobile Network Enabled: Phone + Tablet in One】：No need to juggle two devices—this tablet supports SIM card use and mobile network, letting you make calls, send texts, and use data like a phone, while enjoying the 2-in-1 convenience of a tablet. Perfect for everyday use, travel, or anyone wanting seamless connectivity without extra gear.
【4G+64G (1TB Expandable) Storage】：4GB RAM + 64GB built-in storage gives you plenty of space for apps, photos, videos, and work files right out of the box. Expand up to 1TB with a microSD card—stock up on movies, games, or family memories without deleting favorites. Perfect for everyday use or on-the-go productivity.
【10.1” Big Screen + Android 15】：Enjoy crisp visuals, vibrant colors, and sharp details on the 10.1-inch display—perfect for streaming your favorite shows, reading e-books, video calling with loved ones, or browsing the web. Android 15 delivers smooth multitasking, modern features, and reliable security, paired with a user-friendly interface that makes every interaction effortless. Ideal for work, play, or family use.
【8MP Dual Cameras (Front & Rear)】：Equipped with 8MP front and 8MP rear cameras, this tablet captures clear, detailed photos and vivid videos for all your daily moments. The front camera ensures sharp video calls with colleagues, friends, or family, while the rear camera is great for snapping work snapshots, travel memories, or casual shots of life’s little joys. Perfect for preserving memories or sharing moments seamlessly.
A: The tablet runs on the Android 15 operating system, with features optimized for large-screen devices.
Q：How do I turn the device on or off?
A：Power on: Press and hold the Power button for several seconds until the screen lights up.
Power off: Press and hold the Power button, then tap Power Off on the screen.
Q：How do I restart the device?
A：Press and hold the Power button, then select Restart.
If the device becomes unresponsive, press and hold the Power button for about 10 seconds to force restart
Q：What type of SIM card the device use?
A：This device uses a Micro SIM (3FF)
Q：How do I insert a SIM card?
A：1. Power off the device.
2. Find the card slot cover on top of the device.
3. Insert a Micro SIM card into the SIM slot. Make sure the notched edge matches the indication on the back cover.
4. Push the card until it is locked.
Q：Does the tablet support dual SIM?
A：No, this device supports only one SIM card.
Connectivity
Q：How do I connect to Wi-Fi?
A：1. Open Settings.
2. Tap Network & Internet → Wi-Fi.
3. Select the desired network and enter the password.
Q：Why can't my tablet connect to a mobile network?
A: Possible reasons include:
SIM card not inserted correctly
No service in the current area
Airplane mode enabled
Network operator restrictions
The device may not support some carriers' network.
Try restarting the tablet or reinserting the SIM card.
Q：Does the tablet support calling?
A：No. The tablet does not have phone call function.
Q：Does the device support 5G networks?
A：No, this device supports 4G LTE, 3G UMTS and GSM.
Q：Does the tablet support Bluetooth?
A：Yes. The tablet supports Bluetooth.
Battery and Charging
Q：How do I charge the tablet?
A：Connect the tablet to a compatible charger using the provided USB cable. The charging icon will appear on the screen. Recommend using the charger comes with the device. Use of unapproved or incorrect charger may cause the device to overheat or resulting in damage to the device.
Q：What type of charger should be used?
A：Use only:
Manufacturer-approved chargers
Certified USB power adapters
Non-compliant chargers may affect performance or safety.
Q：Why does the tablet feel warm during use or charging?
A：It is normal for the device to become warm during: Charging, Video recording, Gaming or Software updates. The device includes built-in temperature protection mechanisms to maintain safe operation.
Q：What happens if the device temperature becomes too high?
A：To protect the hardware and battery, the device may:
Limit charging speed
Reduce performance
Display a temperature warning
Automatically power off if the temperature exceeds safe limits
Cool down the device before restarting.
Q：Why does the tablet stop charging automatically?
A：Charging may pause if:
The battery temperature is too high or too low
The charger or cable is incompatible
A safety protection mechanism is triggered
Charging will resume when normal conditions are restored.
Storage and Applications
Q：How do I install apps?
A：Open the Google Play Store, search for the desired app, and tap Install. User needs to login a Google account to use Google Play Store.
Q：How do I uninstall apps?
A：1. Open Settings
2. Tap Apps
3. Select the app
4. Tap Uninstall
Not all apps are able to uninstall. Some system apps do not have an option to uninstall
Q：What should I do if the device storage is full?
A：You can:
Delete unused apps
Remove unnecessary photos or videos
Clear application cache
Move files to cloud storage or a computer
Software and Updates
Q：How do I check for software updates?
A：1. Open Settings
2. Tap About tablet
3. Tap System Upgrade
4. Follow the on-screen instructions
Q：Why should I install software updates?
A：Updates may include:
Security improvements
Bug fixes
Performance enhancements
New features
Troubleshooting
Q：What should I do if the device becomes slow?
A：Try the following:
Restart the device
Close unused applications
Clear Storage space
Install the latest software updates
Q：What should I do if the tablet freezes or stops responding?
A：Press and hold the Power button for about 10 seconds to force restart the device.
Q：How do I reset the device to factory settings?
A：1. Open Settings
2. Tap System → Reset options
3. Select Erase all data (Factory reset)
Note: Factory reset will permanently delete all personal data on the device.
Q：Why does the device shut down unexpectedly?
A：Possible reasons:
High temperature protection
Low battery voltage
Software issue
Safety and Usage
Q：Can I use the tablet while charging?
A：Yes, but heavy use while charging may increase device temperature. For optimal performance and battery health, avoid intensive activities while charging.
Q：Can the tablet operate in extreme temperatures?
A：For best performance, operate the device within the recommended temperature range specified in the product documentation.
Q：Is it normal for the device to display overheating warnings?
A：Yes. This is part of normal safety design to prevent hardware damage.
Q：What should I do if the device is damaged or exposed to liquid?
A：Stop using the device and contact authorized service support if the device shows signs of damage, overheating, or liquid exposure.
Q：What precautions should users take?
A：Avoid extreme temperatures
Use approved accessories
Do not disassemble the device
Keep away from water
Regulatory & Certification
Q：Is the device compliant with FCC regulations?
A：Yes, the device complies with FCC requirements for radio frequency exposure and emissions.
Q：Does the device meet SAR requirements?
A：Yes, the device complies with Specific Absorption Rate (SAR) limits defined by FCC regulations.
